can some help please

quote:

Originally posted by 1391katie:
hello everyone

i have updated my ebay listings with new titles and new photos and i was just wondering how do i update this on my auctiva account please??

Many Thanks

Katie

Hi Katie,

I'm not sure by the question whether the listing you updated at eBay originated from Auctiva or not. If you did originate the listing from Auctiva and want to do future listing (same) from Auctiva, you could either Import the listing after it Closes to add to your Saved Listings library or locate the original Listing in Saved Listings and manually apply the same changes. You can also locate pictures in your Auctiva Image library and use Replace to update the images (note that also replaces pictures in Active listing).

Danno

hi dan
thankyou for your reply

i clicked on the listing in the auctiva account to edit and it took me straight to ebay??? so i revised it there

hey there i went to the library and pressed replace on all the pics just wondered if it usually updates on your scrolling gallery straight away please???

Hi Katie,

Auctiva hosts the Auctiva Store images as one of several that are automatically created on upload. In fact that is a 96x96 image (the mystery on use and its storage tag is solved, but that's another post). I have sometimes seen delays on that one updating after you've uploaded a replacement (used Replace feature in Image Managment). It's possible that one updates (rebuilds) on the same cycle as updates to prices, etc. for store, but that's a guess.

Danno