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Hi Crabby,

Thanks for reporting the behavior you experienced here. I am not aware of any technical problems on our side of things that would explain this behavior so, if you are still experiencing this problem, the first thing I recommend trying which may resolve it is to clear your browser cache and then close and reopen your browser.

If you are uncertain how to accomplish this, or if you continue to encounter the same problem after trying this measure, please contact our customer support team by mousing over the "Help" tab within your account and selecting the "File Support Case" option.

-Mike

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