I wrote customer service this a.m. - they finally replied to me at 1:45 (my time, EST). Ever since they emailed me all of a sudden I'm logged out, and can't log back in! Did they lock me out? I never log out or get logged out and IF I do, I can always log in. I think they must have locked me out for ???? why???
This is what I wrote them:
Now ever since you wrote me I can't log in. (I never logged out!) What happened all of a sudden? Is it because I complained?
An error occured while accessing your account. Please try to log in again. If the problem persists, please contact customer support.
Just tried logging in AGAIN and got
We apologize for the inconvenience. An error occurred while attempting to process your request. Please retry your request again. If you continue to receive this error, please contact technical support referencing ID# a8904955-50d5-4293-ae14-c165e5921a7a. Thank you.