can't revise my listing

mjsatticMember

I tried revising a listing this am..the info in the template did not change, however, below the template are two revisions typed nicely...i.e., I have a mess on my listing & now I can't figure out how to get those two off the listing. I've been away from Auctiva awhile & this has me stumped.

3/6/0811:59 AM

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Original Post

choochooguyMember

Hi, as I understand it you have a listing created on Auctiva that is live on ebay and you revised it via ebay. This can be problematic as admitted by Auctiva support on other threads.

Your best option providing no bids have been placed is to edit your original listing as you want it and save it. Next go to the saved folder and get the HTML for your listing.

Then in ebay -> revise item paste the HTML into your listing in place of all the existing code so as to overwrite the original description and any earlier text add-ons.

Preview before committing/saving to check all looks ok in case something has been broken.

3/7/086:26 AM

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