Can't Schedule - Deleted Image

suziMember

I continue to receive the following error:

Your ad was saved but not scheduled. The description contains one or more deleted images. Please check your description, remove these images, and try again.

I have tried to list this two ways: via 'saved listings' and then importing from closed listings.

I have deleted every image in the listing (both from the listing and permanently using Auctiva's delete function). I have reuploaded the images I want to use and continue to get this error!

BEYOND FRUSTRATING!!

9/14/0811:00 AM

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dannoMember

Hi,

I'm assuming the Error Check and Preview functions on the one-page lister aren't giving you any clues for which image(s) has the problem.

If you use the HTML export feature on the Saved Listings page for the problem listing, are you able to post the HTML to somewhere ( like www.practicewriter.com ) and see all the images? You could also post the link that practicewriter gives you to the Forum.

Danno

9/14/0812:06 PM

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suziMember

Good assumptions -- on both.

Preview -- all looks great.

I am fully aware how to use HTML and have cut and pasted what I can salvage and create a listing via eBay.

This is a glitch that needs to be fixed.

9/14/0812:14 PM

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dannoMember

Hi,

Hmmmm....are you using an Auctiva template, and one of the template images is failing? That's just a suggestion, as I don't recall this error in any of my past listings. Auctiva often uses .gif for even the template section headers.

I would file a Support Case and report the problem.

Danno

9/14/0812:37 PM

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