Can't schedule or post listings from Auctiva

megamikeMember

When I check the eBay API errors, I find the following message:

Attention!
We noticed that you chose to offer credit card as a payment option. To confirm that you can support this process, please fax a copy of your most recent merchant processing statement to (408) 904-7387. Please ensure the statement is complete and includes all pages.
Please include your eBay user ID, phone number and email address in the fax so that we can contact you.
While we confirm your merchant credit card account, you can continue listing items on eBay with PayPal as the payment method. PayPal is convenient to use and offers buyers and sellers protection against fraud, chargebacks, and theft of financial data.

This happens even if I do not have any credit card payment option selected (and I just stick with PayPal) as my only payment method). I hv never had a Merchant Account.

12/24/0810:32 AM

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kbalonaMember

You might want to contact Auctiva Support for the quickest solution to that problem.
http://www.auctiva.com/help/requesthelp.aspx

12/26/086:11 AM

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megamikeMember

Will do. Thanks

12/26/082:29 PM

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member8880Member

If you accept credit cards, you NEED to have a merchant account with Paypal...I would go to the Paypal site and upgrade from there.

12/27/089:56 PM

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