Cannot file support ticket / international returns

Every time I fill in a support ticket and send it, I get the message 'bad form' so I will submit my question here. 

eBay now allows sellers to specify domestic returns and international returns but I don't see that option on the listing forms so when I post a listing I need to then go to ebay to edit it there.  Otherwise, ebay will assume that I only accept domestic returns.    

I don't see an area for domestic and international return fields on my saved listings, on a new listing form or on the checkout profile. Is this function available on Auctiva and/or is it going to be available soon?

 

 

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