Hi there can anyone please help me am unable to get my choosen template onto my listing when i click on the list template to listing tab nothing happens can anyone tell me what i need to do to get this to work
Original Post
Replies sorted oldest to newest
Hi,
Is the problem with one of the Auctiva templates or your own custom template. I have had errors in a custom template prevent its being Saved to listing. If it is a custom template, does selecting one of Auctiva's work?
Danno
Is the problem with one of the Auctiva templates or your own custom template. I have had errors in a custom template prevent its being Saved to listing. If it is a custom template, does selecting one of Auctiva's work?
Danno
Hi Danno
The problem is Auctiva Templates I would appreciate any help you can offer many thanks Pete
The problem is Auctiva Templates I would appreciate any help you can offer many thanks Pete
Hi Pete,
Which Operating System and browser are you using?
Danno
Which Operating System and browser are you using?
Danno
Hi Danno
Sorry for the delay in getting back to you only I have been staying with my daughter I use windows xp and my browser is yahoo hope that is helpful to you
Pete
Sorry for the delay in getting back to you only I have been staying with my daughter I use windows xp and my browser is yahoo hope that is helpful to you
Pete
quote:browser is yahoo
Hi,
Not sure if there are any compatibility issues with a Yahoo branded browser and Auctiva. Auctiva generally supports only the IE7 and Firefox browsers.
Danno
Hi Danno
Sorry i got it wrong I have IE7 as my browser that what i cannot understand everything was working fine upto afew days ago Pete
Sorry i got it wrong I have IE7 as my browser that what i cannot understand everything was working fine upto afew days ago Pete
Hi Pete,
Well, the IE7 browser generally works with ActiveX and Javascript to function properly with all Auctiva's active content pages. I know those experimenting with the IE8 Beta product had some problems. However, setting that browser to work with "IE7 Emulation" was reported to work (and I think one failure was the template selector Save to Listing didn't work).
I use IE7 on Windows XP-Pro, and no problem. I also check and test with Firefox 3, and ditto.
I have also seen occasional problems with Add-ons or security products/settings that can block active content from functioning.
Danno
Edit: Pete, do you have Service Pack 3 installed?
Well, the IE7 browser generally works with ActiveX and Javascript to function properly with all Auctiva's active content pages. I know those experimenting with the IE8 Beta product had some problems. However, setting that browser to work with "IE7 Emulation" was reported to work (and I think one failure was the template selector Save to Listing didn't work).
I use IE7 on Windows XP-Pro, and no problem. I also check and test with Firefox 3, and ditto.
I have also seen occasional problems with Add-ons or security products/settings that can block active content from functioning.
Danno
Edit: Pete, do you have Service Pack 3 installed?
Hi Danno
I dont know what you mean by Service pack 3 I dont think so with being knew to computors and knowing very little about them I am very careful what i down load etc like i said everythink worked fine upto christmas then when I tried to save my choosen template to my listings I couldnt get it to save I have even tried opening a new account and I cannot get auctiva to down load a token to allow me to list my listings to ebay each time I try I get an errior message saying token not found
I dont know what you mean by Service pack 3 I dont think so with being knew to computors and knowing very little about them I am very careful what i down load etc like i said everythink worked fine upto christmas then when I tried to save my choosen template to my listings I couldnt get it to save I have even tried opening a new account and I cannot get auctiva to down load a token to allow me to list my listings to ebay each time I try I get an errior message saying token not found
Hi Pete,
Service Pack 3 = Windows XP Service Pack 3 from Microsoft
It's the latest Service Pack for your Operating System and can be installed through the standard Windows Update download. If the computer was recently purchase, it might have come with the Service Pack already installed. Service Pack 3 was released last May.
You can have only one Auctiva account associated (pass token) to an eBay account.
Danno
Service Pack 3 = Windows XP Service Pack 3 from Microsoft
It's the latest Service Pack for your Operating System and can be installed through the standard Windows Update download. If the computer was recently purchase, it might have come with the Service Pack already installed. Service Pack 3 was released last May.
You can have only one Auctiva account associated (pass token) to an eBay account.
Danno