CANNOT POST! HELP!

huwenyanMember

I changed eBay and PayPal password 10 hours before. But now I can't post. Each time I tried I got the following error:

eBay has detected that a third party may have accessed your account. In an effort to protect your account, we have put a temporary block on bidding, selling, and the ability to send email messages to other eBay members until you create a new password through the Forgot My Password process. Click here to change your password.

This message asked me to change my eBay password again. I did. Then tried to post an item. But I got the same error info always.

Please help!

Thanks in advance!!!

5/16/0912:59 PM

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huwenyanMember

upgraded the token as well. but still got the same error.

5/16/091:05 PM

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dannoMember

Hi,

You need to contact eBay directly, as that's a problem with your eBay account. Try Live Help.

Danno

5/16/091:51 PM

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huwenyanMember

I asked eBay yesterday. They asked me to revoked Auctiva Token. I did. and they told me that there's nothing wrong with my eBay account. But I still got the same error. Is there anything wrong with my Auctiva Account?

5/17/097:45 PM

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huwenyanMember

I talked to eBay CS again. All they told me was that the problem was in Auctiva. Who can help me?

5/18/097:39 AM

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dannoMember

Hi,

If you revoke the Token, you can't any longer do submissions from Auctiva.

I would open a Support Case with Auctiva at the HELP link at top of page.

Danno

5/18/097:49 AM

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