I have checked the boxes for my scrolling window to move to the top of my listings and updated. It has been a while but they have not moved?? What am I doin wrong? Julie
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How long has it been? I think the scrolling gallery updates every 4-6 hours. BUT, I'm not sure if it will relocate itself - you might have to either do it manually by editing the code, or wait until you re-list.
It has been a couple of days since I did it and I have also listed a new item since. I don't know a lot about html and would have no idea what to put to edit the code? Do you Know?
Hi the position of the SG is set when your listing is copied to eBay after that you would have to edit it's position carefully with the HTML editor via your my ebay->revise item.
If the listing is only running a short time best leave as it is, alternatively it would probably quicker/safer for you to end and list again from scratch, but only if e.g. it was a long duration shop inventory listing or 10 day auction/BIN listing with no bids.
Editing at the HTML level can be rather tricky depending on where the rest of the code was generated from e.g. Word copy-paste for instance.
P.S. just ending and relisting will not change the position as the listing is not relisted from Auctiva as such. The command is initiated by you via Auctiva and sent to eBay. eBay then relists the version that ended.
If the listing is only running a short time best leave as it is, alternatively it would probably quicker/safer for you to end and list again from scratch, but only if e.g. it was a long duration shop inventory listing or 10 day auction/BIN listing with no bids.
Editing at the HTML level can be rather tricky depending on where the rest of the code was generated from e.g. Word copy-paste for instance.
P.S. just ending and relisting will not change the position as the listing is not relisted from Auctiva as such. The command is initiated by you via Auctiva and sent to eBay. eBay then relists the version that ended.
O.K. Thanks