cannot start a token

graceinpurpleooalMember

Hello ,

I have tried several times to get an ebay token but I receive this failure message 'An eBay account with your eBay username already exists, but belongs to a different user. Do you have multiple Auctiva accounts? ' . Now I recently changed my ebay id from lftelecoms into graceinpurpleooak and my email is lucia_fusco@hotmail.com. Can you please help me to sort this out?

Many thanks
Lucia

1/3/087:43 AM

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Original Post

shadeauxMember

Hi Lucia.
I hope you come back to see this.

Your avi took a really long time and I'm on a pretty fast connection. It was in .png format, so I've fixed it and downsized it for you. Here it is for you to grab.

Since you recently changed IDs, that's probably what it is. If you still can't get your token (since it's been a couple of days) contact support and see if they can help. Power is down from Winter storms for them and it may take longer than usual. They answer really fast though.

Most importantly, you need to remove your email address from here. Bots will pick it up and you'll have more SPAM than you know what to do with.

Welcome to Auctiva!

1/5/0812:56 PM

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