Help! The Active X uploader will not run so I can upload images on Auctiva Commerce. I have it installed and I can upload images on the standard Auctiva but not the Commerce page.
Original Post
Hi home4dinner,
I'm sorry to hear about the difficulties you are experiencing. I am not aware of any current technical difficulties which should prevent you from uploading images into your Auctiva Commerce account, so I recommend filing a support case about this if you are still in need of assistance.
You can reach the Auctiva Commerce Customer Support team from the dashboard within your Auctiva Commerce account by clicking the "Support" icon in the upper right hand corner of the page.
For future reference, if you would like to start a discussion regarding the Auctiva Commerce product, I recommend using the Auctiva Commerce Community Forum, which can be accessed using the following link:
http://community.auctivacommerce.com/eve/forums
I hope this helps.
-Mike
I'm sorry to hear about the difficulties you are experiencing. I am not aware of any current technical difficulties which should prevent you from uploading images into your Auctiva Commerce account, so I recommend filing a support case about this if you are still in need of assistance.
You can reach the Auctiva Commerce Customer Support team from the dashboard within your Auctiva Commerce account by clicking the "Support" icon in the upper right hand corner of the page.
For future reference, if you would like to start a discussion regarding the Auctiva Commerce product, I recommend using the Auctiva Commerce Community Forum, which can be accessed using the following link:
http://community.auctivacommerce.com/eve/forums
I hope this helps.
-Mike