Changed eBay name now have problem with auctiva. HELP

Hi,
I think you have to go to My Account,settings ,eBay settings, and then I think you have to generate a new eBay token with your new eBay user name.
I hope this helps, Tari

www.wiangelsheavenlytreasures.com

That want work, you will have to create a new auctiva account, with the name you desire, then generate a new token.

Thanks for your input.

I thought it might be a case of starting over again but I had hoped to keep my listings and profiles on route.

I wish there was some way to export the work done and to import it into another user account!

thanks, Peter.

Ditto in my case.

I've recently changed my eBay store name and my eBay user id and I'd like to change my auctiva accounts eBay settings to reflect this.

Is our only option really having to create new auctiva accounts and then manually migrating all of our templates and listings to the new account?

Thanks guys,
Gabriel

Hi Gabriel,

This is a quote I copied and pasted from the FAQ section in Auctiva Help.

"If you have changed your eBay username, simply update that information in your Auctiva account by generating a new token.

"To generate a new token:
"Click on the My account tab
"Click the Ebay Settings link
"And click the "Get New Token" link"

According to this, you do not need to start over. I hope this helps.