Hi Community,
The scrolling gallery is set to display 14 of your active listings at a time and is refreshed every 4 hours. Each time the store window refreshes, it is populated with another 14 of your current listings that are ending around the same time as the next auction of yours that is viewed. If a perspective buyer clicks the link on the bottom-right of your scrolling gallery, he/she will be directed to your Auctiva store, which displays all of your active listings at any given time.
In order to change which listings are advertised in your Auctiva scrolling gallery, you would need to click the "Store Items" link under the "Store" tab within your account, and designate the listings in question as either "hidden" or "featured. Any listings that are made "hidden" will no longer be displayed in your Auctiva store, nor will they be displayed in your scrolling gallery the next time it refreshes, which it does about every 4 hours.
On a similar note, any listings that are designated as "featured" will always be displayed in your scrolling gallery provided that no more than 14 of your listings are designated as "featured" and that all of your featured items are in the subset of your 200 listings that are ending soonest. If you mark items as "featured" in your Auctiva account, just like with items that are made "hidden", it may take up to 4 hours for those changes to be apparent in your scrolling gallery.
Any additional questions or concerns? Please feel free to contact our customer support team using the appropriate link on our help page:
http://www.auctiva.com/free-auction-software-help/help.aspx-Mike
