Just wondering, can the seller details profile be changed or updated to repost on an active listing? if so, how is it done?
Thanks!
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Hi Stuffed,
In order to change the seller details profile used in your active listings, you would need to revise each of the associated saved listings to reflect your new seller details profile. Once this information has been updated in your saved listings, you can apply those changes to your active listings by revising each via the following process:
1) Click the "<HTML> icon to the right of the item on your "Saved Listings" page
2) Use the "Select All" button to highlight everything in the ensuing pop-up window and then copy the selected code.
3) Locate the item on eBay and click the "Revise Item" button.
4) Scroll down to the "Description" section and then click the "HTML" tab above the description editor.
5) Delete the existing description HTML, paste the copied HTML in its place, and save your changes.
Depending on the extent of the changes you are making to the seller details sections in your listings, it may be easier to revise each listing by going straight to eBay's "REvise your Item" form, clicking the "Standard" tab above the description editor, and then making the desired changes using your cursor, keyboard, and the editor toolbar.
Any additional questions or concerns? Please file a support request using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx
-Mike
In order to change the seller details profile used in your active listings, you would need to revise each of the associated saved listings to reflect your new seller details profile. Once this information has been updated in your saved listings, you can apply those changes to your active listings by revising each via the following process:
1) Click the "<HTML> icon to the right of the item on your "Saved Listings" page
2) Use the "Select All" button to highlight everything in the ensuing pop-up window and then copy the selected code.
3) Locate the item on eBay and click the "Revise Item" button.
4) Scroll down to the "Description" section and then click the "HTML" tab above the description editor.
5) Delete the existing description HTML, paste the copied HTML in its place, and save your changes.
Depending on the extent of the changes you are making to the seller details sections in your listings, it may be easier to revise each listing by going straight to eBay's "REvise your Item" form, clicking the "Standard" tab above the description editor, and then making the desired changes using your cursor, keyboard, and the editor toolbar.
Any additional questions or concerns? Please file a support request using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx
-Mike
Hi Mike,
Thanks for the info. I have to say though, that when I looked at the html at eBay, it is full of additional code like Sellaton and other things that is not in the code that I copied from my saved listing. This made me reluctant to paste in the code from my auctiva listing. I ended up changing the info via the standard way, which took longer.
Question then, does eBay take my code that I paste in, and then update that to add all the additional code?
Pasting the code would be the fastest way, but again I'm reluctant since I didn't know if it would affect the additional code that's there...
Thanks!
Thanks for the info. I have to say though, that when I looked at the html at eBay, it is full of additional code like Sellaton and other things that is not in the code that I copied from my saved listing. This made me reluctant to paste in the code from my auctiva listing. I ended up changing the info via the standard way, which took longer.
Question then, does eBay take my code that I paste in, and then update that to add all the additional code?
Pasting the code would be the fastest way, but again I'm reluctant since I didn't know if it would affect the additional code that's there...
Thanks!
Hi Stuffed,
Good observation! Revising the listings by pasting in the new description HTML code would cause the scrolling gallery and Sellathon counter code to be removed, because that code is not included in the HTML generated by the "<HTML>" button.
In the event that you had inadvertently removed the scrolling gallery and Sellathon counter from your listings in the process of making your revisions, our customer support team would have been able to run a command to re-append them, but that would result in the hits tallied by the previous counter to be lost.
-Mike
Good observation! Revising the listings by pasting in the new description HTML code would cause the scrolling gallery and Sellathon counter code to be removed, because that code is not included in the HTML generated by the "<HTML>" button.
In the event that you had inadvertently removed the scrolling gallery and Sellathon counter from your listings in the process of making your revisions, our customer support team would have been able to run a command to re-append them, but that would result in the hits tallied by the previous counter to be lost.
-Mike
AAHHH HAAA!
glad to know i was right about this and did not just go ahead with the paste!
maybe there should be an update of some kind, OR, an instruction to the support team to not give this as a fix, in order to avoid a lot af aggravation from both clients and your support team.
i was just now getting support with a different problem, but your team misunderstood my question, giving me this same advice as above instead (about pasting/replacing code).
So.... just a suggestion.
thanks Mike. I'm a newbie to all this, but your support team is excellent.
Best, Edd
glad to know i was right about this and did not just go ahead with the paste!
maybe there should be an update of some kind, OR, an instruction to the support team to not give this as a fix, in order to avoid a lot af aggravation from both clients and your support team.
i was just now getting support with a different problem, but your team misunderstood my question, giving me this same advice as above instead (about pasting/replacing code).
So.... just a suggestion.
thanks Mike. I'm a newbie to all this, but your support team is excellent.
Best, Edd