Support Case 246227 opened yesterday evening at 8:38 PM PDT.
Problem seen on Twilight template. Anyone else seeing this problem?
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Yes I have this prob, underneath the photo there is a little box with a red cross in it!!
Sam.
Sam.
Auctiva Support responded at 10:36 PDT.
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Hello,
This issue has been confirmed as a bug and has been referred to our engineering department for correction. However, at this point, it has not been assigned to an engineer, so I am unsure as to when it will be resolved.
We appreciate your patience with regard to this matter.
Thank you,
Auctiva Support
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I've spend a little time this morning with the listing builder testing template. So far, only "Twilight" seem to have the problem, althought I suspect that phrase image could be used by more than that template.
Dan
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Hello,
This issue has been confirmed as a bug and has been referred to our engineering department for correction. However, at this point, it has not been assigned to an engineer, so I am unsure as to when it will be resolved.
We appreciate your patience with regard to this matter.
Thank you,
Auctiva Support
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I've spend a little time this morning with the listing builder testing template. So far, only "Twilight" seem to have the problem, althought I suspect that phrase image could be used by more than that template.
Dan
Problem appears to be resolved and reported same on Support Case with recommendation to Close.
If anyone else is experiencing a similar problem, you need to open a new Support Case.
Dan
If anyone else is experiencing a similar problem, you need to open a new Support Case.
Dan
Fixed.