I sent two messages to "Help" last evening....yes, I made sure I submitted it them Neither of them have shown up in my eMail or on my list of help requests so I really need help here.
While searching through my images for a listing I was preparing, I attempted to delete one of the images. With one click, followed by a short message that I didn't understand but which didn't appear to be threatening (not the one that asks if I am sure I want to delete image?) The result was that EVERY SINGLE image, thousands of them, in my Auctiva account.....everywhere that I could think of to look.... jhave disappeared.
What is even worse is that when I uploaded more photos from my desktop and RECEIVED confirmation that they had been sucessfully downloaded, I still had no images anywhere. I tried at least three different times.
I am no expert on Auctiva but have been using it for over a year and have not ever had trouble getting my photos downloaded. Maybe they are hidden somewhere. Please help.
Thanks for any help and God bless any helper,