I just relisted an item through ebay. Clothing now offers new, new with tags, or pre-owned. Auctiva is not showing that change. ebay also updated item specific options for jeans, these changes are also not showing up in auctiva. Does anyone know anything about these changes and/or when Auctiva will be offering the correct choices?
Kim
K Brown http://www.JeansHub.com - Everything you need to know about jeans. How to find the right fit, advice, links, size charts and more. Newest jeans brands and what the hottest celebrities are wearing. Care and cleaning tips, jeans projects, specialty jeans, custom made jeans and so much more.
Original Post
Hi,
Auctiva DOES offer those changes. You must have originally listed through Auctiva, right? That was before Auctiva made the changes, they're quite recent. So by relisting through Ebay, your listing stayed as it originally was.

Now when you do a new listing you will see these changes in 'item specifics'. To tell the truth, I think it's a pain...LOL. I use as few item specifics as possible, it doesn't seem to make any difference in my sales Smile
Hi Kim,

Thanks for helping to bring this to our attention. The issue of Auctiva not offering the updated "Condition" options for clothing is a known bug in our system that we will be correcting as soon as posssible. I don't have a good idea when this development will take place at present, however, you are welocme to check with our customer support team periodically and we will be happy to update you on this issue if any new information has become available.

Any other item specifics discrepancies should be corrected with our normal category updates. Aside from the condition issue mentioned above, if there are any other discrepancies between the item specifics offered when listing through Auctiva and through eBay, please let us know by filing a support request using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx

-Mike
Thank you for the information. I am a little discouraged though, because I sell jeans. I'm really afraid this might be affecting my sales. I absolutely love Auctiva, I don't know what I wil do right now. I can't imagine listing without Auctiva, but I also can't imagine having to go through and manually revise all my listings (if I even can). Anyway, I would really appreciate this issue getting fixed sooner, rather than later. I assume this is a problem for all clothing listings?

Kim

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