Confused? Trying to schedule for tonight

if you go into my saved items, it's the pink colored skirt with a darker pink (burgundy) belt. The title is civil war dress gown skirt and blouse.
Here's how I've always done my scheduled listings - Fill out the description form, click schedule, set the date and time, then click schedule. Then it shows a confirmation page.

I've cleared my cache, signed off the website, signed off the internet. BUT now, each time I try to schedule my item, it takes me to the Auctiva home page!!! It's frozen up on me, it's taken me to other pages but it will not schedul the listing. I've tried everything that I know. Do you have any other suggestions?
You asked about the listing in question - It's titled "Civil War Victorian Dress Gown SKIRT and BLOUSE" dated 4/15 It's the only 1 titled like this in the saved listings page.

If it's taking you to the auctiva home page, it means you're no longer signed in. If you were to refresh those pages, they should properly not show up as appearing signed in.

Once you sign in again, and pages are refreshed, things should work as normal.

-Kevin

I am signed in. It shows "welcome tbil60" at the top of the page. No matter what I try to do with the listing, it automatically takes me to the home page. And it clearly says "welcome tbil60". I've signed off and then signed back on. It still doesn't change anything. It won't let me schedule the listing.

I just double checked, and it took me back to the home page where it says, "you are currently logged in as tbil60". If I wasn't currently logged in, I wouldn't be able to post on this!

I still can't schedule listings!!!!

Same here. Been that way all day. Why aren't there more complaints? Are some of you scheduling ok?

Cardshop,

Most people are scheduling as normal. In looking at the stats, the numbers are nearly the same they are for every day on number of listings scheduled to post.

The issue has to do with the cached version of the auctiva website your browser has. If you clear your cache, sign out of auctiva, delete any Auctiva cookies, close your browser and then start up a new browser and sign in again, things should work as they are supposed to.


tbil60,

I would try and get in touch with one of the support staff who can walk you through the process of clearing your cache, depending on what browser you have.

-Kevin

I don't know how many people are using Firefox but mine won't schedule at all when I use it. Cleared the cache twice in Firefox to no avail.
I switched over to IE and now it works ok.

hello; i see iam not the only one having problems.i schduled approx.24 items on monday no problem ,and yesterday and to-day i can not schdule anything it makes no difference wether it be a saved ad or a new one ive been using activa for over a year and have had my share of problems mostly self inflicted lol,and have been able to muddle my way through them but iam stuck. thanks in advance for any help the group could offer .id also like to thank the group for all the past help that has made my muddling that much easier.

The only way I was able to list my last item was to just post it immediately. But I spent 4 hours yesterday afternoon trying to schedule an item to no avail. My husband, (the computer geek) couldn't figure out what to do. Considering that all my other sites and programs were working and running properly, it stands to reason that there's a flaw in this site. It was rather frustrating to get no help from tech support, (no # to call, no online connection, etc.) except for poor Kevin who obviously was working hard to keep up with everyone's complaints and questions!!! Unfortunately, none of the suggestions and advise did me a bit of good. I truly hope that whatever the problems are, they have them fixed as soon as possible.
This is a spectacular website. I've become spoiled by using it. Can't imagine myself having to go back to Ebay's selling site. Yuk!!