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hi...

im new to auctiva and also ebay!!!


i listed a item listing onto ebay using auctiva and it sold but it relisted the same item again ...and i dont have the same item to sell again!

and i was wondering if i had my auto relist profile set up correctly?

how i would like for my auto relist to work is
if the item that im selling at the time dont sell i would like for itr to relist so that i recive ebays relist credit...

so can you tell me if i have my auto relist set up correctly please?
Original Post
Hi kendrick1,

In order to configured your items to auto-relist only if they don't sell, you will want to select "None of the items have sold" in the "I Want to Auto-Relist if" section of your auto-relist profile. I would need to look at your account to see what happened in the situation you described.

If you need any further assistance with this issue, please feel free to contact our customer support team using the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike

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