When I crop a photo the preview doesn't change. The photo in the folder doesn't change. BUT when I preview listing the cropped photo IS there.
Anyone else run into this situation?
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Hi Gortusk,
I just tried reproducing the behavior you described but, when I cropped my image, the cropped version of the image was visible in the image editing interface and on the Manage Images page as soon as I saved the changes. This sounds like it is probably due to a caching issue so the first thing I recommend trying that may resolve this for you is clearing your cache and restoring your default browser settings.
If you continue to experience the same behavior after trying this measure, I recommend contacting our customer support team using the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx
-Mike
I just tried reproducing the behavior you described but, when I cropped my image, the cropped version of the image was visible in the image editing interface and on the Manage Images page as soon as I saved the changes. This sounds like it is probably due to a caching issue so the first thing I recommend trying that may resolve this for you is clearing your cache and restoring your default browser settings.
If you continue to experience the same behavior after trying this measure, I recommend contacting our customer support team using the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx
-Mike
Works fine for me, never seen this behaviour.
Perhaps you could try to:
- Clear out your cache
- Restart your browser
- Restart your PC
and if that fails, try using a different browser - firefox.
Cheers,
Sebastien
aussieseb@aussieseb.com
Perhaps you could try to:
- Clear out your cache
- Restart your browser
- Restart your PC
and if that fails, try using a different browser - firefox.
Cheers,
Sebastien
aussieseb@aussieseb.com