Custom Emails

weezersgiftsMember

Hi All,

New here and I searched for some help with my question I am about to ask here and only saw one similar.

My question is this. I have set up a custom email to email my auction winners however when I go to Transactions and select "Email Buyer" the custom email I created is not listed. Therefore I have no clue on how to send this email to the buyer I have selected. So how does one send a custom email to their buyers if it does not show?

Is there a toggle for this or am I missing something here.

Thanks Much in advance.

9/30/087:39 AM

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Original Post

krebelMember

Hi! When you click on Email Buyer and a box opens that says "Select Template Type:" and in your case, you choose the Winning Bidder one, does it take you to another page where you can then choose from the drop-down menu your custom email that you created? If it's not there, I don't know where else it could be....

9/30/0810:14 AM

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