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Hi,
Can anybody assist - I have opened a support case but still haven't received a response so though I'd try the forum in the meantime. I am trying to create my own template but I can't add any pictures to it. For example I want to add some bullets, I go to create template, click the add image icon, my images appear but when I click on the one I want nothing happens. I have had this problem for over a week now and am running out of options.

Thanks!
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Hi Canvasers,

I am sorry to hear about this problem, I am sure the crew is working on finding the problem and fixing it but for now that doesn't help your immediate needs. So, the work around would be for you to add these images through using HTML code. I do not want to assume anything so I need to know if you have worked with HTML code before, if not then the process of adding an image through code might seem a little hard and maybe not worth your time to learn let me know if you would like me to try and explain how to add the image using HTML.
Hi Bret,
Thanks for your reply. I have some HTML knowledge but usually use a editor to do tasks in real life and tend not to edit the code in it's pure form .I would like to give it a try if you will be able to assist me though, my concern is placement of pictures. For example, if I have a simple table with 1 row, and 4 columns; how do it write the code so that the picture appears in the 3rd column.

Thanks for your help!!

Darren
Hello Darren,

I will give this a shot. To place an image in HTML you will first need to know the URL of the image. Click the "Images" tab, Click on "Manage", find the image you wish to use and just to the right you will find the URL that looks similar to "http://img.auctiva.com/imgdata/0/0/0/0/0/8/webimg/217_o.jpg", copy the URL of the relevant image.

I will give you the code, based on your last request, for placing that image into HTML code that is using a single row with four columns and the image placed into the third column (assuming all the code is housed inside of a table element):

<tr>
<td>First Column of text/whatever</td>
<td>Second Column of text/whatever</td>
<td><img src="http://img.auctiva.com/imgdata/0/0/0/0/0/8/webimg/217_o.jpg"></td>
<td>Fourth Colum of text/whatever</td>
</tr>

This should get you started, you will need to replace the URL for the image to have it display what you would like.

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