Custom Template MPEG Active X Control Issue

originalnewenglandMember

Each time I try to use my custom template with the mpeg music on it I get a message stating that I have to allow Active-X control on it. When I click on it, it errors out and closed my template. I have been using the template for a week now and this just started to happen today. Any ideas on why, how to fix, etc. I would really like to fix this quickly so I can continue to use this template to list. Thank you.

4/17/067:37 PM

❤️ 0

Original Post

Replies sorted oldest to newest

auctivabrentAuctiva Support

Here is a link to a site that might have some useful information with regards to reasons and fixes for your problem. We are not by any means endorsing this site, simply giving you a link that might be of some help- Active X Control

4/18/069:16 AM

❤️ 0

originalnewenglandMember

Brent,
I checked the site you recommended and checked my internet settings in tools to make sure they were set correctly and they were. I am still encountering this problem. I tried my template on a couple of other sites and it displayed fine. I believe that something in the Auctiva system is causing this problem. Any additional help to correct this issue is deeply appreciated. Thank you.

4/19/0612:03 PM

❤️ 0

auctivabrentAuctiva Support

Hello Original...,

Since this is a continuing issue, I recommend that you file a Support Case by clicking HERE.

By filling this in with complete details we can better assist you. I apologize for the inconvienence but more details are needed for a better answer.

4/19/0612:27 PM

❤️ 0

Skip to main content

Add Reply

Membership Required

Remove From Your Block List

Manage Follow Preferences

Block

Please wait...