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I like the new template called castle vines. However, when I use it, it doesn't automatically adjust to the width of my listing like all the other templates do. I don't know enough about HTML to make the adjustment in a custom template. Does anyone know how?
Michelle Due to health issues I am no longer doing Auctiva Commerce webdesign or training.
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Alright, I opened that listing using "Internet Expolorer" and I now see the scrolling issue you speak of. I logged into your account and could not find that listing under your saved listings so I am unable to pinpoint exactly what is causing the problem. I believe the scrolling store window located inside the template that is causing the problem but I am not 100% convinced and I will be looking into this further.
I'm pretty sure it the store window that is causing this, the reson why it is doing it in some of the listings and not others is because of the template.

The ones like the castle have a larger graphic used so that leaves less room for the window.

I would strongly suggest moving the store window outside of the template or switching to the one that doesn't scroll because it takes up a tad bit less room Wink
Hey Michelle G,

I just wanted to point out that you now have two really cool features available to you since your store has been pulled outside of the template. 1st, you can go to the "store" tab then click "Edit Store Window" and on the page you are brought to you can choose to have Auctiva automatically place your store window at either the top or bottom of your listing, 2nd you can scroll down that page a bit and choose to have your store window match any template you choose to use. Then when you create a listing and choose a template a small box to the right of where you selected your template will appear ("Use template-matching Store Window") if you leave this box checked any template you use has a matching store window, this makes for a really cool and professional looking auction. Hope this tid bit of info has been useful.
Thanks for the tip! Question though - when I signed up with Auctiva, the store window was put into all my active listings. I have put up hundreds of books since then using the window in my listing (which I happen to like better). If I switch and turn the store window on again will it add the store windows again to all my listings that already have store windows in them? I have over 1400 listings, so this is not one I want to make a mistake on.

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