Deleted images

snowcap24Apprentice

I keep getting notices from Activa that I am close to my limit on image space and need to delete some. I have been doing this for some time with Ebay listings that are no longer active (sold items). If I just went ahead and deleted images on active Ebay listings, would people still see the pictures on Ebay? Thank you. Jim

11/23/247:06 AM

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Original Post

auctivacraigAuctiva Support Manager

Hello snowcap24,

If the images you refer to are in the header area or optional eBay gallery images (up next to the header image), eBay makes copies of these when your listing is submit and deleting them from Auctiva would not affect your listings.

However - if your images are in the body of your listing, those reference Auctiva URLs and if you delete them from Auctiva they will show as broken images on eBay.

If you have questions about this or specific listings, please feel free to file a support case from under the Help tab of the site.

- Craig

11/25/249:05 AM

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