Deleted items in store window

alMember

Like everyone my ebay store window is not showing any pictures but that is not the reason for this thread

I had auctions taken off but they are still rotating in the store window. When you click on the item it shows it is not available. However I have relisted that item before the newest one was deleted. So first when will the deleted items be taken out of my store window and second will the other one I relisted show up?

2/20/068:29 PM

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Original Post

auctivamikedAuctiva Customer Support Manager

Hi AL,

When you have items that are ended by eBay, you must remove them manually from your Auctiva store for them to no longer appear in your Auctiva store and store window.

Since there are items in the store window that you are no longer selling, you can make them hidden in your Auctiva store by going to Auctiva -> Store(tab) -> Edit Items . On this page you have the option to make listings hidden. Listings that are hidden will not be displayed in your Auctiva store nor will they be displayed in your Auctiva store window the next time it refreshes...it does so about every 2 hours.

-Mike

2/22/0612:57 PM

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