Deleted Saved Listings

topdogMember

I have looked this over and can't seem to find the help that I need. I afraid of the answer that I may get, but here goes.

I spent about a day and a half working on listings for Ebay - saving about 25 - 30 of them. Yesterday, I got ready to list them all and was attempting to set them all up on scheduled listing. I check marked them all to list - then I don't know what happened. I don't remember going to the bottom of the page to click the DELETE button, but they all VANISHED!
I've checked and looked in every folder that I can think of. My question is there any possible way to retrieve these items that were apparently deleted by accident? Thanks for any help you can provide!

4/30/089:13 AM

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Original Post

auctivamikedAuctiva Customer Support Manager

Hi top-dog,

If you inadvertently deleted these listings from your Saved Listings page using the "Delete" button, we should be able to restore them for you. However, if they were effectively deleted from your Saved Listings page because you saved over them while creating new listings from those existing saved listings, the original saved listings would not be recoverable.

If you contact our customer support team using the appropriate link on our help page, http://www.auctiva.com/free-auction-software-help/help.aspx , we'll be happy to see if we can retrieve those listings for you.

-Mike

4/30/081:00 PM

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