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Hi, I'm new to Auctiva. I edited an item that was an active auction. I changed the description from ebay format to Auctiva format. But now I have 2 of the same item listed under current auctions. How do I keep just the new Auctiva listing and get rid of the original ebay current listing in my store? I hope I have explained this. I have a duplicate listing when I click on listings with Auctiva and only want my undated listing from Auctiva. Can someone help me out? Thanks
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quote:
But now I have 2 of the same item listed under current auctions.


I'm assuming that both have the same auction number, and the duplication was caused by import (by Auctiva) of the revised listing. That being the case, the simplest method would be to HIDE the item using Store tab and select Store Items under the Manage heading on the page. On the Edit Store Items page, select to hide one of the two, and they are probably duplicates; so just pick one. That's the same location where you can make Store items "featured" in your Store

I've seen the problem before, and that's the quick and dirty way for fast fix.

Hope that helps.

Danno

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