I have items ending every week from one consigner. How do I remove the sold items from the the payout report after I have saved them and emailed them to myself and the consigner? So the slate will be cleaned for the next payout.
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The old auctions have to be deleted from your "Saved Listings." Just spoke to support on via Live Chat, because i couldn't figure it out, either.
Hi Community,
If you would like to delete consignment items from your payout report list after you have completed the payouts, you actually just need to click the "Consignors" link under the "Sales" tab, select "Manage Items" from the drop-down menu next to the consignor in question, and delete them from there.
I'm not sure that deleting a consignment item from your Saved Listings page will remove it from your payout report list but, if that works, I guess it's an option as well.
If you have any additional questions or concerns, please feel free to contact our customer support team using the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx
-Mike
If you would like to delete consignment items from your payout report list after you have completed the payouts, you actually just need to click the "Consignors" link under the "Sales" tab, select "Manage Items" from the drop-down menu next to the consignor in question, and delete them from there.
I'm not sure that deleting a consignment item from your Saved Listings page will remove it from your payout report list but, if that works, I guess it's an option as well.
If you have any additional questions or concerns, please feel free to contact our customer support team using the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx
-Mike