Description not coming up on lising

luvu4evasonMember

When trying to edit listing through saved listings the description portion is totally blank and will not load up at all. In addition, can't do multi-variation listings some weird thing keeps coming up not the usual. Is anyone else having this problem?????

9/10/1011:37 AM

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Original Post

auctivamikedAuctiva Customer Support Manager

Hi Luvu4evason,

I'm sorry to hear about the trouble you are experiencing but I'm afraid I'm not aware of any current technical problems that would explain the behavior you described here so this is something we would need to look into further in order to determine what the problem may be.

If you are still experiencing this problem, please contact our customer support team by mousing over the "Help" tab within your account and then selecting the "File Support Case" option.

When you submit your support case, it would be helpful to include the title of the specific saved listing you are seeing this behavior with so we can make sure we are looking at the same thing.

-Mike

9/14/1010:18 AM

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