Discussion of new features

In another thread a user asked about the new image captions feature.

There is now the option to enter a caption describing your image on the image management page.

When you then create your listing, you can select the "use image captions" checkbox in the image section of the create listing page to have the captions you created displayed in the item description.

It is okay to put captions on some images and not others and still use the feature.

Some users may also use the captions feature as a way to store "notes" about their images. In this scenario, make sure not to include those notes on your saved listings by making sure to not check the "use image captions" checkbox.

-Kevin

Thanks for the answer. If I click use image captions, how will the caption be shown on the actual listing?

Hi sego,

If you add a caption to your image from the Manage Images page, and then select the "Use Image Captions" box on the lister page, your chosen caption will be displayed directly above the image in your listing in the same font your template uses.

You can see what it looks like by doing a Preview from the lister page or the saved listings page.

Hope that answers your question

--David

HI.
I relisted some items thru Auctiva and it doesn't say relisted next to them like it used to. Are you going to fix it? I really liked that feature because then I won't accidently list something twice. Thanks.

Mel

I JUST went to the new "consignement" section..LOVE IT!!!!!!!!!!!!!!!! That will really come in handy for me as I sell for others fairly regularly. Now I just hope the site gets back up and running soon...I need to list!!!!

Well, so far you got one and missed two fixes I was looking for.

First, the good:
-Calculated shipping now has the option for insurance to be "included in s/h" where before it didn't.

Now, the bad:
-Still can't offer flat rate domestic shipping and calculated international. This is huge, as it effectively means you either don't sell with flat rate shipping or you don't ship internationally.

-Still don't break out the domestic vs international handling fee. Many sellers charge a higher handling fee to international buyers due to the added work / risk associated with international shipping. As it stands now, I have to edit every auction I post with Auctiva to get this result.

ms1971,

New closed items that you relist will correctly be tagged as "relisted". Somehow the data of which items you had previously relisted was lost during the site update.

It's not lost permanently and we'll put it back soon. I don't want to make any updates to the database during the day though, so this won't happen until late night either tonight or during tomorrows maintenance.

-Kevin

Kevin, very happy your back up and running good! I'm not sure how to get the new thumbnail option on the pictures...I just did a listing with 16 pictures and they look like they did before..all the regular size. I didn't see a box to click to accept the new option. Advise please?
Thanks!

quote:

Originally posted by SusieandDaninTexas:
Kevin, very happy your back up and running good! I'm not sure how to get the new thumbnail option on the pictures...I just did a listing with 16 pictures and they look like they did before..all the regular size. I didn't see a box to click to accept the new option. Advise please?
Thanks!

Hi S&DT,

You can only set your image layouts when you use a template.

When you are creating a listing, select one of our free templates and then in the Customize Layout section select Thumbnails from the Grouping options.

Hope that helps!
Cara

Thank you for getting the relist tool and thumbnails (it's nice!) in on this update - they will really come in handy.
I'm surprised you didn't add the Buy It Now/Make An Offer feature this time, though.
Are there plans to do that? It would be great to utilize this new feature from ebay.

~~~~UPDATE~~~~

Currently we are experiencing some issues with our eBay Canada support.

We have developers working on the solution and we will let you know as soon as the issues are fixed.

Thank you for your patience!

Cara

Curious -- We do have the "Best Offer" feature available on our lister page. The feature only shows up in certain conditions though that match the requirements set by eBay.

The first requirement is that your item must be listed as a "Fixed Price" listing.

Secondly, you will need to select a category.

Once you have selected a category, you will now have a checkbox below the price fields for "Accept offers from buyers". Choose this to view the fields needed to use eBay's Best Offer feature.

-Kevin

I love the concept of downloadable data, but why isn't eBay item number one of the available fields? Without this it becomes very hard to reference the data or cross-reference the data with other sources, particularly if you sell a lot of the same item.

Hey Kevin. This is great! I had no idea that I could already use the Best Offer. I'll try it tomorrow! THANK YOU!

Thanks Auctiva for all the new features!

Speaking of Best offers....

I love the auto-decline feature! It eliminates wasted time responding to lowball offers.

I would also like to see an auto-accept feature, so if I get an offer above a pre-determined price, it's a done deal without having to respond.

What's the 'hidden counter' feature we can now choose? Do you have to be a paid Sellathon customer to use it? Thanks.

Maybe this has been discussed before but my problem is really weird. I have some listings that closed and I want to edit them but each time I click on the edit function the page that comes up is totally lacking in information. Not a thing to be found.

quote:

Originally posted by Auctiva David:
Hi sego,

If you add a caption to your image from the Manage Images page, and then select the "Use Image Captions" box on the lister page, your chosen caption will be displayed directly above the image in your listing in the same font your template uses.

You can see what it looks like by doing a Preview from the lister page or the saved listings page.

Hope that answers your question

--David

--------
David, Thanks for the explanation but I really find that Caption Box distracting. I am not sure what benefit it will have. Most likely it has been requested for Activa to add it, but it just seems like extra stuff not needed. If items are named before they are downloaded that's all needed; and too we can still edit the name. Anyway.......what am I missing here??