Hi all,
I have used the feedback link to write some feedbacks, checked all the preferences, etc,
Now,
do I have to do something else? Or is Auctiva leaving positive FB for every customer AFTER they leave me positive FB?
Thank you!
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Hi Sapienette,
I reviewed your account anf verified that your settings are correct to use Auctiva's automated feedback feature. Now, when a customer leaves you postinve feedback, reciprocal feedback will be left for them on your behaly within 24-48 hours. If a buyer leaves you negative or neutral feedback, no automated feedback will be left automatically.
-Mike
I reviewed your account anf verified that your settings are correct to use Auctiva's automated feedback feature. Now, when a customer leaves you postinve feedback, reciprocal feedback will be left for them on your behaly within 24-48 hours. If a buyer leaves you negative or neutral feedback, no automated feedback will be left automatically.
-Mike
Thanks, Mike for checking that for me!!
quote:Originally posted by Auctiva Mike D.:
If a buyer leaves you negative or neutral feedback, no automated feedback will be left automatically.
-Mike
there's a check box there witch shows positive, neutral & negative feedback, if it's NOT automatically returned as with positive feedback, where's that checkbox then for?