After working on the listing and making sure every word is correctly spelled----the SYSTEM is automatically changing my shipping information to PICK UP ONLY... At least I'm not the only one who has noticed this problem. HELP
SAME THING HAPPENED TO ME. I just wrote in the description at the very top, there's a glitch in the system and please disregard it, shipping will be ****. That way when there reading the auction they know it's a mistake as far as pick up only. I worked to long to get everything right on the listing to just give up and throw in the towel
Same thing happening to me Auctiva Help just sent this Through to me Thanks for contacting us regarding this matter. We are currently experiencing an issue that is causing the shipping options selected on the lister page not to be properly represented on the preview. Our technical team is aware of this problem and will have it resolved as soon as possible, most likely some time tomorrow morning. In the mean time, you are welcome to post these items to eBay, and the correct shipping services will be reflected on the resulting active listings. We apologize for any inconveniences this issue is causing. If there is anything further I can do to assist you, please don't hesitate to ask!
I'm having the same problem and panic set in there for a while, however, I ran a test listing which cost me 5p and it came up live on eBay with the correct shipping details so hopefully come Sunday when my listings go live everything will go smoothly.
As many of your have pointed out, we are currently experiencing a technical issue that is causing the listing previews to incorrect show that shipping is specified as "Pick Up Only", when other shipping options are actually present. Our technical team is currently working on a solution to this problem and we hope to have it resolved within about an hour.
In the mean time, you are welcome to post these listings, and the resulting eBay listings will still reflect the correct shipping options that were selected on the Auctiva lister page, regardless of what is displayed on the preview page.
I am pleased to report that the issue that was previously causing the "Local Pick Up" option to be displayed on the listing preview pages when different shipping options were actually selected in the listings has been resolved.
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