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This is my 1st problem in over a year with Auctiva! I listed 5 items on eBay last night. I just noticed that one item was listed twice. I went back to my list on Auctiva to see if I had done it by mistake, but I DID'T DO IT! There is only one of that listing in my list of active items. Someone had bid on the item, too, but I had to remove it because I only have one item to sell. Now I am being charged double eBay fees for a listing I didn't create. How did this happen? Has anyone else had this problem recently?
Kim
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Hi, did it appear twice in active listings of your 'my eBay' or just in your Auctive active listings and store.

There is a difference, it has only been listed twice (with two insertion fees charged) if it appears twice on eBay, if twice on Auctiva only it is a hiccup that occurs occasionally.

Note the eBay item number will be the same if twice on Auctiva ONLY, different numbers if listed twice on eBay.

Auctiva support can correct the twice on Auctiva only hiccup. Smile

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