DVD Listing PROBLEM

rachrbMember

I am listing large number of DVDs. When using the "find item" - I can pull up details via the UPC code, select or fine tune the specifics, click the button to overwrite the title, etc.
However when I click next to move forward in the process the new listing form is NOT populated with the information. Clicking next again does nothing and the only choice that works is to go back or cancel.
This feature has always worked in the past....anyone know what's up?

11/11/088:53 AM

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Original Post

auctivamikedAuctiva Customer Support Manager

Hi RachRB,

Thanks for letting us know about this. I'm not aware of any technical problems that would account for this behavior, but it sounds like something may be amiss there. If you are still experiencing this problem, please contact our customer support team using the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike

11/12/084:58 PM

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