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Hello,
I started recently and have posted a couple of auctions to get the feel and start on Auctiva. My problem is my active store and auction listings are not showing in Auctiva or store. Nor are my store categories from ebay. I was told 24 hours and have waited. I have refreshed, synced and updated. Not sure if these will show or if it takes longer. Its been 72 hours.
Thank you
Original Post
Hi cdducky,

Welcome to Auctiva! I just imported the remainder of your active eBay listings into your Auctiva account, so they are now available on the Auctiva Listings and Auctiva store pages within your Auctiva account. A selection of 14 of these active listings are also being displayed in the Auctiva scrolling gallery that will be showing up in your listings soon, if not already.

Also, in order to import your eBay store categories into your Auctiva account such that they can be selected when creating your listings through Auctiva, you just need to click the "Ebay Settings" link under the "My Account" tab within your Auctiva account, and then click the "Update Store Categories from eBay" link on the ensuing page.

Any additional questions or concerns? Please contact our customer support team using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx

-Mike

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