I started getting emails from eBay support on 11/2 stating there are problems getting gallery images for me. It states the file path for the image appears to be corrupted or in a format they cannot process. This has happened for 3 listings thus far. 2 of these listings were simply relisted from templates that once were just fine and the 3rd one is a brand new listing I created and posted directly from Auctiva yesterday.
Have the file paths changed?
I posted a message yesterday about not seeing images on the listings themselves. I got responses that you all were able to see them just fine. I then downloaded IE 7.0 and now that problem seems to be corrected. Why am I getting emails from eBay stating they cannot put the images in the gallery?
Here are the file paths:
Posted listing from template: http://img.auctiva.com/imgdata/0/5/7/9/8/7/webimg/13456765_tp.jpg
Posted listing from template: http://img.auctiva.com/imgdata/0/5/7/9/8/7/webimg/16269778_o.jpg
(I corrected this last file path yesterday to match the file path auctiva shows for the image...I replaced the "tp" with "o" at the end, thinking that was the problem. However, eBay repeated the message again today with this file path as well)
New listing created and posted directly from Auctiva yesterday:
http://img.auctiva.com/imgdata/0/5/7/9/8/7/webimg/24813274_tp.jpg
Any help or suggestions you could give me would be greatly appreciated.
Thank you
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