I absolutely love Auctiva. Where I'm saving money is using a template and I can post as many pictures as I want for one fee with ebay. Saving me dollars. I've been using Auctiva for over a week now and I've been watching my fees from ebay. I see the savings.
Listing through ebay I could not use a cross promotion to show my other auction items unless I paid more for a subscription. I'm already paying ebay for Seller's Pro Management. So only my other items would only show once someone bids and then those items would only be shown to that one person. Now that I list through Auctiva I've been getting more exposure on ALL my items so I'm selling more and getting more hits.
Also ebay wanted me to try their Picture Manager. Subscription required so more money. Here on Auctiva its free.
Auctiva has some bugs but they are tolerable and I just cant praise them enough. Before Auctiva I had plain listings and 3 or 4 pics per item. On Avg spending $3.50 per listing. (of course that depends on starting bid price and reserve or not and buy it now features). NOW I'm spending on avg $1.50 per listing. Sometimes even cheaper.
I do like the insurance thing but I do have a question about it regarding the insurance coverage 47 hours after auction ends. (posted on another forum here) So far I've been lucky and not had to do a claim. Of course I do pack very well. I earn $.25 per insurance transaction. Thats GREAT!