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Before I ask the question, I would like to thanks for the great service I received from Auctiva.com.

I have listed some items on the ebay and they look great and speed up my sales already. However, last time I checked my ebay invoice, I was getting all kind of insertion fee. I have couple items auction for 69.99 and insertion fee was $2.40 each, which is regular Ebay Insertion fee. I was wonder isnt it suppose to be free insertion fee thru Auctiva??

Did this happen to anyone?
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i think you may be confusing the fact that auctiva is a FREE Service. you still have to pay all associated fees. auctiva is similar (but better) than Ebay's own Turbo Lister program. Essentially both programs speed up your listings and allow you to save templates etc and are aimed at people that do a lot of listings.

Neither one of them waives Ebays fees, but they are both free to use.
I absolutely love Auctiva. Where I'm saving money is using a template and I can post as many pictures as I want for one fee with ebay. Saving me dollars. I've been using Auctiva for over a week now and I've been watching my fees from ebay. I see the savings.

Listing through ebay I could not use a cross promotion to show my other auction items unless I paid more for a subscription. I'm already paying ebay for Seller's Pro Management. So only my other items would only show once someone bids and then those items would only be shown to that one person. Now that I list through Auctiva I've been getting more exposure on ALL my items so I'm selling more and getting more hits.

Also ebay wanted me to try their Picture Manager. Subscription required so more money. Here on Auctiva its free. Big Grin

Auctiva has some bugs but they are tolerable and I just cant praise them enough. Before Auctiva I had plain listings and 3 or 4 pics per item. On Avg spending $3.50 per listing. (of course that depends on starting bid price and reserve or not and buy it now features). NOW I'm spending on avg $1.50 per listing. Sometimes even cheaper.

I do like the insurance thing but I do have a question about it regarding the insurance coverage 47 hours after auction ends. (posted on another forum here) So far I've been lucky and not had to do a claim. Of course I do pack very well. I earn $.25 per insurance transaction. Thats GREAT! Big Grin
quote:
Originally posted by cherry_ghost:
i heard that you have to purchase insurance within 47 hours after the auction ends. well a LOT of bidders don't pay within 47 hours! if this is indeed true.


Heard wrong. The buyer can purchase when they checkout, or you can purchase up to 47 or 48 hours, whatever it is, after receipt of payment.

Otherwise, that would be a real heart-breaker.

CB
Hmmm, that's a new one to me. And since I don't require insurance, it's now optional, been like that for about 4 months now, I don't know who said that it needed to be paid for within 48 hours. It doesn't. My buyers had a fit when I required it, and even then it was only paid for at the time I created the shipping label, after I received payment. Smile

Karenlena
With upic insurance may be purchased up to 48 hours before shipping or 24 hours after shipping. So if your are going to the post office tommorow you can pay for insurance tonite or tommorow. U-pic doesn't care about when the item is paid for. They provide shipping insurance primarily to large companies, not ebay sellers. They don't want insurance to be purchased only after you know something went wrong -hence the time limit.
KL

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