Ebay feedback score not showing on auctiva auctions

I have noticed this too. I have a feedback of 48 in Auctiva but a 57 in Ebay! Could this be because some of my listings are imported, not created in Auctiva, and Auctiva only adds feedback for listings originated in Auctiva? Can someone help with this? Thanks!

Your feedback stays the same as the day you generated your original token.

do you need to update that token or something, or what is it good for?

Hi Community,

This is really nothing to worry about. Auctiva only imports your feedback score once, when your token is generated, and this feedback score is only used for display on the listing preview page. Once your listings are posted to eBay, they will reflect your correct, current feedback score.

If, for any reason, you would like to update your feedback score that is displayed on the Auctiva listing preview page, please generate a new token by clicking the "Ebay Settings" link under the "My Account" tab, and then click the "Get New Token" link.

-Mike