eBay Giving Works trouble

naturalhappinessMember

Hello,

We have signed up for eBay Giving Works, and created an item detail profile with a donation to our favorite charity.

Now, we want to create profiles without donating, but it seems the profiles page required a donation to be entered. Is there a way to *not* donate in a listing once you have signed onto the program, using Auctiva?

Thank you for any help you can give.

Best,

Natural Happiness

7/14/0811:09 AM

❤️ 0

Original Post

auctivamikedAuctiva Customer Support Manager

Hi Natural Happiness,

Thanks for helping to bring this issue to our attention. The behavior you are describing is occurring due to a known bug in our system that we plan on having corrected with our next major site update, which will take place some time in August.

If you have any additional questions or concerns, please feel free to contact our customer support team by completing the web form on the following page: http://www.auctiva.com/help/requesthelp.aspx

-Mike

7/17/085:39 PM

❤️ 0

Add Reply

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

Skip to main content

Add Reply

Membership Required

Remove From Your Block List

Manage Follow Preferences

Block

Please wait...