Very recently, eBay have introduced a raft of Category changes, merging loads of sub-categories into more generic categories.
For example, I list thousands of antique prints and maps. In a lot of cases, up to 50 sub-categories have been merged into a single new Category.
But the problem is now with Auctiva. We usually re-list unsold listings via Auctiva either automatically or manually. eBay have already internally changed the listing categories, but this has not come through on Auctiva, therefore when we try to relist from Auctiva, an error message turns up stating the the Category previously used is no longer valid.
But when we look to do a BULK EDIT on Auctiva in order to change the Category, there is no facility to BULK EDIT an eBay Category. On communicating this to Auctiva Support, their wonderful answer was that we would have to INDIVIDUALLY change each listing manually because there is no Bulk Edit facility for eBay Categories.
We currently have over 5,000+++ listings saved on Auctiva, so if we have to manually update each and every listing, this will take 100/200+ hours.
Anyone else experiencing this problem? Any ideas?