eBay no email Requirement

Thanks Ed...that pretty much sucks. I did change our "contact us" info so it doesn't show up in our listings now but we have GTC listings that have been live for months that have to be changed, even though we have more time on those type of listings. Oh well, looks like the rest of my week will be spent doing 1,100 listing edits, one...at...a...time. Oh joy.

Update - So I wasn't going to give up that easily what with all the technology today, it seems ridiculous that we would have to manually edit stuff one listing at a time. I went to My eBay and clicked on the active listings and then selected "all" and then "edit" - it lets you edit one or like 1-500, then 501 to 999, etc. Then you can do the "search and replace" thing in your descriptions and type the email info as it appears in your listings and in the "replace" box, leave it blank. It will remove your email address for the first 500 listings, even under the "contact us" area because on eBay it is all part of the description page, so it works there. It's a lot quicker than one at a time and I just checked and...it worked! Good luck everyone!

if they are GTC than according to Rebecca you have many months to fix them

Rebecca has disappeared from this thread so you may want to submit a Support ticket

also when some of your listings end try a Bulk ReList and see if the Seller Details are picked up. Part of me wants to say they maybe as the Seller details are handled differently than the Check/Shipping/ etc.. information

as to your Paypal email I would think that also has to go away as eBay isn't that smart to know what type of email address it is

as a test you can go into eBay and edit a lisitng there on the second page on top you'll see a warning if eBay finds an email address

Hi again

below is from Rebbecca earlier

quote:

Currently users can use the "Find & Replace" feature to update their Saved Listings. We've looked at many user accounts that will be deemed in "violation" of eBay's no-email policy come October 1st, and most had the emails in their Seller Details profiles, not in the listing descriptions (for those who aren't familiar with the Seller Details, they are the sections of the listing template that will say "About Us", "Contact US", or "Payment.") Those are much easier to update, since all you'll have to do is remove the email address from the profile(s), and it will be updated automatically in whatever listings use that particular profile.

Starting October 1st, listings launched via Auctiva will be rejected by eBay if they include an email address.

Note that GTC listings will not need to comply until early 2012.

For Active listings, you can use the Bulk Revise option on Auctiva (which is similar to the Find & Replace option we have for Saved Listings) to remove the email addresses.

Finally, there is also a Find & Replace Selling Manager App on eBay (free to use) that you can use to update your Active listings. Read more about that here.

As you can see, we do have many tools available to help users update their listings whenever eBay makes policy changes like these latest ones. Hopefully users will find this info helpful to deal with these changes.

be aware when the listing returns to Auctiva the change will be gone. so hopefully the Seller Detail change works like Rebecca says and you'll be fine.

when I used eBay to change the email it changed the test but left the underlying email address in the HTML code. eBay was happy yet the email addresses still was present just not visible to the human eye but if you clicked on the underlined message (I had changed the email address taylorsdreams@mfx.net to "eBay no longer allows email addresses")

Hi Auctiva anyone

please seriously consider the below. Recently I was told what features Auctiva has for making bulk changes. It was even mentioned that the these features could ease the pain of the latest eBay mandate of no email addresses. This education was as a result of my talking about the limitations of the Closed Folder's tools or lack there of. I was told that the bulk of the email addresses had been found in the Seller Details and Profiles. Well sadly all of the tools do not assist when you are talking about items in the Closed Folder. Please its time to liberate the Closed Folder

if you could allow the Closed Folder to update the various Profiles, as currently can be done with the Saved Folder, and also allow bulk updating of the Sellers Detail information. You would have some happy customers. Heck I'd pay an extra dollar a month if this change were instituted the way I suggest. Having to individually change each listing is tedious at best. Especially when the foundation for the suggestion already exists and is waiting to be gleaned

if those 2 things were done the eBay folk would be a lot happier because most mandated eBay changes seem to come in the above areas

if you're in a real happy mood you could throw in a radio-button/check-box to allow folks to always use the most current Sellers Details and Profiles for ReList; Bulk ReList; Edit and ReList, etc. from the Closed Folder.

Heck if you can add the option to always use the most current Seller Details and Profiles the first 2 suggestions aren't even needed

Does this suggestion live or die Auctiva it is your decision. Heck there's even a suggestion on a new source of income the "so good it's worth extra money" bucket. I was serious I would pay more per month for services that made my life easier (I.e. faster to accomplish tasks).

sincerely yours