Ebay Store Referral Credit

UM, Yea...This is important to know! I am selling for charity here - I need to find out if the refid code is not crediting ASAP!!!!!!!!!!!!!!

There must be a definitive answer on this. It seems to me that without the proper referral credit being generated, there is no reason to ever direct anyone to my auctiva store. I would always want to send them to my ebay store.

Very good question.

As long as the buyer arrives on your eBay Store item from a non eBay.com URL, you should receive the store referal credit.

I personally don't know how these credits appear on your account, but I assume they appear seperately from the normal final value fee charge on your eBay invoice? Can you let me know if that's how it works and maybe copy and paste an example of how the credit appears on your invoice?

I will have this tested out by our QA team as well and if there is any question, I will make sure to get in touch with our eBay contacts.

If eBay does in fact require the link to your eBay store item to include the refid=store param in the link, we will immediately add this to our links on your Auctiva store pages.

-Kevin

quote:

Originally posted by Auctiva Kevin K.:
Very good question.

As long as the buyer arrives on your eBay Store item from a non eBay.com URL, you should receive the store referal credit.
...
If eBay does in fact require the link to your eBay store item to include the refid=store param in the link, we will immediately add this to our links on your Auctiva store pages.

-Kevin

Ebay requires that the the refid=store parameter is included in the link for the referral credit. Here is the link to the referral credit faq:
http://pages.ebay.com/help/specialtysites/referral-credit-faq.html

I can't show you how the credit appears on the account, because I've never gotten a referral credit.

It does look like the "refid=store" param is required. I'd heard in the past as long as the URL was non ebay.com, it would be fine, but the FAQ page definitely conflicts with that theory.

Will get this added asap on links to eBay store items.

-Kevin

Thanks. Please let us know when that happens. Right now I am promoting my ebay store in my emails to buyers and prospective buyers. I'd rather promote my auctiva storefront because it has several advantages, like showing auction items and showing pictures even if I haven't choosen the gallery option in the auction. I won't do that, though, until the referral credit is available.

Hey, this idea is fabulous! I also just got an e-mail form a fevorite seller on Ebay and they had the store window scrollling on her site in her e-mail to me.

I would love to be able to do the same using my Auctiva store window and I have no idea how it was done in the email I received.

http:/frstyfrolk.com

Hey, wonder if this works, I am testing....

But I may change to the Auctiva store window I just discovered.... Thanks!

quote:

Originally posted by Auctiva Kevin K.:
It does look like the "refid=store" param is required. I'd heard in the past as long as the URL was non ebay.com, it would be fine, but the FAQ page definitely conflicts with that theory.

Will get this added asap on links to eBay store items.

-Kevin

Any word on when this will happen? I just got my first referral credit by directing someone to my ebay store and I'd love to direct them to my auctiva store instead. It was a small item, but still I got a $.23 credit toward a $.30 final value fee.

quote:

Originally posted by Auctiva Kevin K.:
Can you let me know if that's how it works and maybe copy and paste an example of how the credit appears on your invoice?

-Kevin

Now that I've gotton my first credit, I can show you how it looks on the account statement:
Jun-05-07 10:39:42 PDT Raindrip Rain Drip 1/2"inch Compression Coupler pkg 10
sally625 Final price: $3.00 (Store) 170113582588 Final Value Fee - Fixed Price $0.30 $38.55
Jun-05-07 10:39:42 PDT Raindrip Rain Drip 1/2"inch Compression Coupler pkg 10
170113582588 Final price: $3.00 (Store) 170113582588 Store Referral Credit -$0.23 $38.33

sorry i'm a lil confused... does this only have to do w/ ebay stores? if it does, it doesn't pertain to me as i don't have one. if it has to do w/ auctiva stores and ebay listings, pls. explain as i'll take any credit i can get! thanks!

Hi, yes only applies to eBay store inventory items the URL for the info on eBay is :-

http://pages.ebay.com/help/specialtysites/referral-credit-faq.html


where they say :-

"The item sold must be in Store Inventory format
Sales of auction-style and regular Fixed Price format items will not earn Store Referral Credits, even though these items appear in your Store."

and they have tight requirements on how direct someone lands on your store too

quote:

Originally posted by Auctiva Kevin K.:

If eBay does in fact require the link to your eBay store item to include the refid=store param in the link, we will immediately add this to our links on your Auctiva store pages.

-Kevin

Has anything been done about this?

Hi johninor,

Please file a support request regarding this matter using the appropriate link on our help page:

http://www.auctiva.com/free-auction-software-help/help.aspx

-Mike

I'm amazed that more people aren't clamoring for this feature. This could amount to serious money savings in final value fees. I filed a support request and haven't heard a thing back.

Hi Community,

Update: It is not currently possible to add your eBay store referral ID to eBay store item links in your Auctiva store, however, this may be implemented as an option in the future.

Please feel free to check with us periodically by filing a support request using the appropriate link on our help page, http://www.auctiva.com/free-auction-software-help/help.aspx, and we'll be happy to provide you with an update if any new information has become available.

-Mike