Hi Mike D. im having problems with my ebay token, it keeps telling me that I have multi accounts, but im not sure how that is my ebay username is georgiaboy2006. Thanks for your help.
Original Post
Hi 2008babies,
Thanks for letting us know about this. I checked our records and found that the reason you have been unable to generate a token for your Auctiva account with username "2008babies" is because your eBay account is already linked to an existing Auctiva account with username "2006babies".
I just went ahead and canceled your "2006babies" Auctiva account and disassociated it with your eBay account so you should now be able to successfully generate a token for your Auctiva account with username "2008babies".
If you have any additional questions or concerns, please feel free to contact our customer support team by completing the web form on the following page of our site: http://www.auctiva.com/free-auction-software-help/help.aspx
-Mike
Thanks for letting us know about this. I checked our records and found that the reason you have been unable to generate a token for your Auctiva account with username "2008babies" is because your eBay account is already linked to an existing Auctiva account with username "2006babies".
I just went ahead and canceled your "2006babies" Auctiva account and disassociated it with your eBay account so you should now be able to successfully generate a token for your Auctiva account with username "2008babies".
If you have any additional questions or concerns, please feel free to contact our customer support team by completing the web form on the following page of our site: http://www.auctiva.com/free-auction-software-help/help.aspx
-Mike