Edit item, old in store

azoneMember

Why is my old item on ebay still showing up in my auctva store window? I deleted my old selling item on ebay and resummited it to sell.. But its still showing up on ebay in my auctiva store...
I tried to go to store edit, then delete. But it won't delete it.. I need to get rid of it and have the new one showing up only.

1/29/069:58 PM

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auctivamikedAuctiva Customer Support Manager

Hi azone,

You'll want to make the old listing "hidden" in your Auctiva store. To do this, log into your Auctiva account and go to Store(tab) -> Edit Items. On this page, you'll have the option to make any of your items hidden. Once you make an item hidden it will no longer be displayed in your Auctiva store, nor will it be displayed in your Auctiva store window the next time it refreshes. The store window refreshes about evey 2 hours.

-Mike

1/30/063:04 PM

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azoneMember

Mike,
Thanks for a reply.. I had figured it out after I sent it.. It's working fine now.
D

1/31/0612:02 PM

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