Edited listings with errors before scheduling & ALL Disappeared!

Hi,

Double-check there aren't any Filters set at upper left or searches at upper right on the Saved Listings page.

If that doesn't clear the problem, I'd enter a Support Case for assistance.

Danno

Yep, I checked the filters and search. I filed a support case. Hope they respond.
Thanks for your reply, Danno. : )

sugar

Hi,

They will probably recommend you logoff the site and drop to a single browser page, then clear your cookies and cache to see if that clears the problem. You might try that and if it works get. If not, you can add that to your support case as tried.

The loss of 65 Listings will hopefully get quick attention.

Which Operating System and browser (IE7 or Firefox) are you using?

Danno

Thanks again, Danno. Support said to try the "ALL" button which I already did...and that they could not retreive deleted listings. The thing is, I never hit a delete button and I saved each listing that I corrected the error on, so I'm thinking it's got to be somewhere. I haven't heard back from them, so I'm going to give your suggestion of clearing the cookies/cache a try.

sugar
I am using Windows Vista and IE7

Ok, so that didn't work. It's just weird, because, (1) I didn't hit DELETE and (2) I have all of my old saved listings...just not the 65 that I was ready to schedule.

sugar

Auctiva's chat and support staff recovered my 65 listings!!! I'm a happy camper tonite!!
Thanks Eddie and Dan!!

sugar