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I want to pull up a saved listing to make changes & finish the listing. I used to be able to just click on the title & it would bring up the FULL listing for me to make changes. Now it asks if I want basic or advanced editing. Advanced edit makes you choose a specific section to open. I want to open the full listing like it used to. This is a waste of time. Please give us the option to have the old 'saved listings' format back!
Thanks. Vina
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Hi Vina,

I'm sorry to hear about the difficulties you are experiencing.

As itsjustme mentioned, you should still be able to edit the descriptions (and every other aspect) of your saved listings using the new version of the Saved Listings page. If you mouse over the title of a given item on the new Saved Listings page, you should see a note that says “Edit this listing”, and then clicking the title should bring up the editor you are accustomed to.

However, we have recently become aware of an issue that is causing the titles not to function as links in some older versions of Internet Explorer, and even Internet Explorer 11.0 when set to compatibility mode, and our technical team is working to resolve the issue as soon as possible.

If you are using an older version of Internet Explorer and the item titles on the new Saved Listings page are not functioning as links, you should be able to work around the issue for the time being by switching to an alternate browser such as Mozilla Firefox or Google Chrome - which can be downloaded at no cost from the followings sites:

Mozilla Firefox: http://www.mozilla.com
Google Chrome: http://www.google.com/chrome

On the other hand, if you are using Internet Explorer 11.0 while using compatibility mode, I believe you should be able to work around the issue by updating your browser to no longer load the Auctiva website in compatibility mode, which can be done via the following process:

1) Select “Compatibility View settings” from the “Tools” (gear icon) menu
2) Select “www.auctiva.com” from within the “Websites you've added to Compatibility View” and click the “Remove” button
3) Click the “Close” button


I hope this helps for the mean time!

-Mike
Last edited by auctivamiked

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