Editor

Please help me checkout does not work for the second day now. any idea when I will be able to get paid by my customers again???

I do not take paypal and I rely on a merchant account and auctiva checkout to get paid.

I am loosing tons of cash. any info please??

auctiva guys ar you out there?? thanks in advance.

foreknown7,

Auctiva checkout should be up and running now. If you're still experiencing difficulties with this, please let me know.

-Mike

Mike,
I did get paid through an invoice, on one item I sold yesterday, no auctiva notification though. hevent sold anything else today. Thanks for the reply and I hope everything works for my next sale.

dont know if you cought that Mike, but checkout notififcation is not working yet, at least did not work on my first payment since the site has been back up.

Thanks Auctiva guys. (Mike)

Papa D,

Unfortunately, the editor issue experienced by several of our users has been something we've been unable to replicate in the office. Here are a few things you can try that may hopefully alleviate this issue:

1) Make sure you are using the latest version of either Internet Explorer or Mozilla Firefox. A free download of Firefox is available at http://www.mozilla.com .

2) Make sure you have downloaded all of the latest Windows updates.

3) Run an adware or spyware removal program. You can first try the free program called AdAware. But there are some who say that doesn’t get all the really hidden spyware that Webroot can find and get rid of. Here is a link to a free version of AdAware: http://www.download.com/Ad-Aware-SE-Personal-Edition/30...0399602.html?tag=pop . It's been downloaded over 165 million times. I've used it a lot and it works pretty good. But I am very careful not to get spyware. So I honestly don’t know if it's as good as Spy Sweeper.

4) Run a virus protection program.

5) Also, try clearing your cache. This most likely won't resolve the editor issue, but it is a good thing to do anyway.

These are all things that should be done at least once a month to keep your computer safe, updated, and running quickly. I sincerely hope one of these will resolve the problem.

-Mike

foreknown7,

I just contacted our engineering department and confirmed with them that checkout notifications are still not working, so I appreciate you bringing this to out attention.

We're working on getting that function running, but at this point, I don't have a timeframe.

-Mike

Thanks Mike,

I know you guys are working hard to fix everything. , but the updates and reply posts help alot so thanks.

Mike,

Thanks for the info. I will try your suggestions.

What about my last comment on the commands of switching to html and/or text. Are these backwards?

Thanks,
Papa D

Papa D,

Sorry I overlooked that part.

Actually the design editor is the default, so the "Switch to text mode" link is used to change to html mode.

Once you are in text/html mode, the option will change to "Switch to Design Mode".

So, basically, text mode and html mode are the same thing. The alternative is design mode.

-Mike

Please Please Fix the editor soooon :[