Hi everyone. This message keeps popping up when I try to crop an image: Error Saving! Buffer cannot be null. Parameter name: buffer. Can anyone help me? Many thanks!
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Hi Community,
Thank you very much for bringing this problem to our attention. Our engineering department is currently investigating this issue and we are hoping to have a fix implemented for this issue by later tonight so I recommend you try cropping your images again tomorrow morning to check if it has been resolved. If we are unable to resolve this problem tonght, we should certainly be able to have it resolved by some time on Monday, 5/14.
Unfortunately, until this issue has been resolved you will be unable to crop newly uploaded images, however, all of the other image editing functions can still be used successfully.
We sincerely apologize for the inconvenience this may have caused. Thank you for understanding.
-Mike
Thank you very much for bringing this problem to our attention. Our engineering department is currently investigating this issue and we are hoping to have a fix implemented for this issue by later tonight so I recommend you try cropping your images again tomorrow morning to check if it has been resolved. If we are unable to resolve this problem tonght, we should certainly be able to have it resolved by some time on Monday, 5/14.
Unfortunately, until this issue has been resolved you will be unable to crop newly uploaded images, however, all of the other image editing functions can still be used successfully.
We sincerely apologize for the inconvenience this may have caused. Thank you for understanding.
-Mike
Hello,
This problem has been fixed on the site as of 7:30 PM Pacific time. Please let us know if you continue to have trouble cropping your images.
Best Regards,
Joe
This problem has been fixed on the site as of 7:30 PM Pacific time. Please let us know if you continue to have trouble cropping your images.
Best Regards,
Joe